One of our client M/S Maruti Suzuki Pvt Ltd. located in Gurgaon wanted us to provide a demo of our high-rise cleaning machine. We had two major challengers in providing the demo. Firstly, the machine is so expensive that utmost care has to be taken while transporting. Secondly, we don’t have an office at Gurgaon and storing the machine before demo is not possible. With all these limitations, We sought the help of Mr.Sachin of Rivigo who immediately understood our requirement of delivering the machine at client site just in time during demo and then sending the machine back to Chennai. Mr.Sachin and his team took extra-ordinary efforts in proper packing of machines, ensuring that the package reaches on time and also safety delivering the package back to our Chennai office. The planning and execution of team Rivigo is second to none and I wish to share that I plan to take my cleaning services all over India by having team Rivigo by my side.
We engaged Sachin Rajpurohit of M/S. Mastermove to send a personal package to North India… Not only did he get the parcel picked up but also very neatly and professionally packed. The consignment reached dot at the time indicated by them. Moreover the cost for sending 35 Kgs was just Rs.1000/. The guest who we got this done for was totally impressed with the speed, Professionalism and costing. What stood out was the lack of any kind of trouble that we had to go through which is a common problem in the transport industry
We first received order from Capital First Ltd, – IDFC First Bank Ltd. for delivering the stationary kits to 256 branches across India – Capital First recommend various transport company. First we sent to 10 branches with the transport but we faced lots of problem like materials not reaching on time price issue and place of service issue. We checked with Our Sachin of Rivigo Logistics and explained the situation. Rivigo and his team simply tackled the problem immediately in this complex tight time frame and delivery was completed with total efficiency and care with no fuss, and delivered to all the balance 246 places across India which showed us what exemplary customer service is all about.
Mr. pram, Mr. Pranatap is very much grateful to me for recommending Rivigo Logistics for the exceptional support on this Important delivery. I know it is not easy to turn around shipment within this time frame, but you have used all your best resources and expertise to make It happen. He expressed with all his delight and complete satisfaction that the two-wheeler delivered safe and fast.
I was recently in need of logistic services where I had to deliver goods urgently to Trivandrum, Kerala, my regular logistics partners were unable to deliver it in 3 days but RIVIGO logistics took it up and delivered well within time with their RELAY model in place.
We represent New Line, a brand which is a leader in Touch Interactive Displays for conferencing rooms and classrooms. These products are very fragile and need to be transported with extreme core. When the regional head Mr. Kamalesh approached me to suggest a good transport organization I recommended Mr. Sachin of Mastermove a channel partner of Rivigo Logistics.
